Studio Policies

502PY and COVID-19

Do I need to wear a mask?

We are pleased with the downward trend of Covid cases in Jefferson county so we are downgrading our “Masks Required” policy to “Masks Encouraged” effective October 1, 2021.

Are you operating at 100% capacity?

We are operating at about 45% capacity at all of our studios. Mats are about 3-4′ apart in our Kentucky studios and a spacious 6′ apart in Jeffersonville.

How far in advance should I reserve my spot for class?
Pre-registration is no longer required but is always appreciated, and recommended if you want to ensure you have a spot in your favorite class!
Are teachers assisting right now?

Our teachers have been given the green light to assist if they are ready for it, and we have changed our assisting policy so that you must opt-in if you want to be assisted. Each studio has “assisting coasters” available—place the coaster green side up if you are okay with getting assists, otherwise the teacher will give you space.

Will blocks, straps, and mats be available?

Mats rentals are available for $3, and you will find blocks and straps available in each studio! We are disinfecting props every evening.

How does the Wait List work?

Classes filling up quickly? Snag a spot on the waitlist! Once all of the spots in the studio are filled, students can add themselves to the waitlist (there is limited space on the waitlist, too—if the waitlist is full, check back later to see if there’s space!). If you are on the waitlist, you are committing to being in class should a spot open for you, and that spot could open anytime up to 3 hours before class start time. When a spot opens in class, you will be moved into the class automatically and you will receive an email from us alerting that you’re in! We will assume you’ll be there unless you let us know otherwise. If your schedule changes, please remove your waitlist reservation. Due to the extremely limited capacity of in-person classes, you will incur a $10 mat holding fee if you are added from the waitlist and do not attend.

Will the Virtual Classes stick around?

YES! Even yogis who are ready to come back to the studio have gotten into great practice routines thanks to the ease and accountability of our virtual yoga classes, and our community has grown to expand yogis from all over the country! Therefore, we do not foresee the Virtual Classes going away anytime soon.

Is there a way to access virtual class recordings?

I’m so glad you asked! We now have a library of our virtual yoga class recordings available for our members and class pack holders to access. Check out 502PY On-Demand Yoga Classes!

Can I come to class if I don't feel good?

I hope you know the answer to this question… but just in case, no, please stay home if you are showing any COVID-19 symptoms or are not feeling well.

502PY Studio Policies

Class Reservations

  • Pre-registration for classes is encouraged, but not required.
  • Registration opens 7 days ahead of time.
  • There are several ways you can sign in for classes ahead of time:
  • If you do not show up for your reserved spot, you will be charged a No Show Fee (see below). There are exceptions for illness and emergencies. Please contact us ASAP if you believe you are eligible for an exception.

No Show and Late Cancel Fees

  • Late Cancels (class cancellation within 2 hours of scheduled class time) will incur a $10 charge.
  • No Shows (no cancellation, no communication, does not attend the class) will incur a $20 charge.
  • The fee will automatically be charged to your card on file approximately 1-2 days after the event.

Waiting List

  • If you are on the waitlist to a class, be aware that you could be added to the roster up to 3 hours before class time.
  • If you are no longer able to attend, please remove yourself from the waitlist. If you remain on the waitlist, we assume you are able to attend class.
  • “Added to Class” notifications will arrive via email and will be automatically sent by our system as soon as a spot opens up in class up to 3 hours before class start time. These notifications arrive via email and students are responsible for managing their waitlist and class reservations.
    • Are text reminders more convenient? Email namaste@502poweryoga.com to ensure you are set up to receive text notifications.
  • Students added to the waitlist are assumed to be attending class and will, therefore, be subject to the fees listed above.

Late Arrivals

Studio doors will open to students 15 minutes prior to class time. Doors will be locked at the start of class. No late arrivals, no exceptions. 

Snow & Inclement Weather Policy

If class must be canceled due to inclement weather, we will announce class cancellations 2 hours before class start time, except for our Weekday Sunrise classes (5:45AM and 6:00AM) which will follow JCPS Snow Cancellations.

Lost & Found

Items left behind will live in a designated “Lost and Found” home. These items are tagged with the date. Items left longer than 4 weeks will be donated or repurposed.

Digital Media in the Studio

Please set all devices to “Do Not Disturb/Theater Mode” while in the practice space so you can be fully present in your practice.

Dress Code

We recommend that you wear something that you can move and sweat comfortably in, preferably not cotton. Moisture-wicking clothing that fits snug to the body is preferable. For the comfort of the students around you, and due to the nature of some of the postures, we ask that you wear clothes that provide support and coverage where it’s needed. Bottoms must cover the entire bum and come to at least the top of the thigh. Please make sure your clothes are laundered and fresh-smelling as a courtesy to the students around you.

Parking

  • In the Highlands, we have a very small parking lot behind our building that we share with 2 other building tenants. Please only park in designated 502PY spots or neighborhood streets. Our neighboring businesses are very protective of their parking spots and WILL tow cars!
  • In the East End, we share a lot with many tenants including Fresh Market, and there are ample spaces!

Children in the Studio

Children who are between the ages of 10 to 17 years old are welcome to practice in our studio classes. A parent or guardian will need to sign a waiver on their behalf.

  • Children ages 10–14 must have an adult (18+) present with them during the class.
  • Children ages 15–17 may practice in our studio classes unaccompanied by their parent or adult.

If you believe your child is mature enough to stay on their mat, listen to the instructor, refrain from talking during class, and follow directions, please bring them into class with you and share your love of yoga with them! 

Updated October 22, 2021

Original Coronavirus (COVID-19) Response

502PY is Temporarily Closing: It’s amazing how quickly everything changes. Every hour brings new information, and with that, new strategies, policies, and logistics to try to keep up. And as much as we want to keep our doors open to provide a space for community and healing, we believe we have reached the tipping point where it is not socially responsible to stay open. Not just for our students and their loved ones, but also for our team members.

The good news is that we believe we can carry out the mission and values of 502 Power Yoga in a virtual environment by offering meditation, asana (yoga) practices, book clubs, empowerment programs and more. Please stay tuned as we develop this offering in the coming days.

If you would like to suspend your membership, please complete a Membership Change Request and we will process it as soon as possible.

We would also like to request that you consider maintaining your membership as a way to support this studio so it can survive this challenging time.

Another way you can support the studio is by purchasing credit on your own account or gift cards for friends and family to use when we re-open.

Updated March 14, 2020

Flow with Grace classes canceled beginning Monday, March 16th

With the governor’s recommendation this morning that senior centers close, we have decided to discontinue our Flow with Grace classes effective Monday. A high percentage of our FWG community is in the “at-risk” age group so we feel it is the right move to keep them well! The community of FWG practitioners is important so we will find a way to keep connected somehow… stay tuned!

Discontinuing mat rentals and block loans

We cannot guarantee a reliable way to keep rental mats and blocks clean since disinfectant wipes are next to impossible to find 😩and we need to keep what we have to keep surfaces sanitized! We are discontinuing mat and block rentals until future notice. Mats are available to purchase and we are getting blocks in stock soon! We also sell yoga mat carrying straps that nicely double as a strap prop in class!

Need to suspend your membership? Understood… And please continue to support small businesses.

If you do not feel comfortable coming into the studio at this time, we understand that suspending your membership makes sense. AND, please know that 502PY is a small locally owned business with a small profit margin, and with this unexpected pandemic, our business–in addition to many other small businesses around Louisville–is being threatened. If you have the means, please consider buying yourself an account credit to be waiting for you when you’re ready to come back to the studio. And while you’re at it, buy gift cards for your favorite restaurants or small businesses to help them out, too! Email the studio to suspend your membership.

Updated March 13, 2020

As much as we love practicing mat-to-mat at 502PY, we are lowering our studio capacity until further notice. This effects our Highlands studio and East End studio effective immediately; you’ll see the updated numbers in the 502PY App and our online schedule. The floors will be re-taped Thursday afternoon to make it clear where mats should go.

Watch this announcement from studio owner Cat Crawford for more details:

Updated March 11, 2020

Wow, our response from the community has been so amazing and supportive. You all sure do love your lavender towels and have offered some fantastic ideas for getting those back in rotation ASAP!

While I agree that much of the response to the coronavirus is creating unnecessary fear and anxiety for the world, there are facts that simply cannot be ignored:
Watch this announcement from studio owner Cat Crawford for more details:

  • The virus is highly contagious
  • There are no vaccines or treatments
  • It is unknown how long the virus can live on surfaces
  • People with strong immune systems (like us yogis!) can potentially carry the virus unknowingly, or showing mild cold-like symptoms, and then pass it on to someone else

We do not take these facts lightly and are doing what we can to ensure the lowest likelihood of passing the virus along in our studio.

We can assure you that we will get back to business as usual as soon as we can create standard operating procedures that we know will be carried out diligently by our amazing staff.

Updated March 9, 2020

In response to the announcement of the first coronavirus case in Kentucky, we are implementing measures recommended by the Center for Disease Control to minimize the risk of germ sharing in our classes. In short, we are erring on the side of caution in all possible ways, not as a way to freak you out, but as a way to create a safe, healthy environment so you can keep up your yoga practice worry-free!

While I agree that much of the response to the coronavirus is creating unnecessary fear and anxiety for the world, there are facts that simply cannot be ignored:
Watch this announcement from studio owner Cat Crawford for more details:

  • The virus is highly contagious
  • There are no vaccines or treatments
  • It is unknown how long the virus can live on surfaces
  • People with strong immune systems (like us yogis!) can potentially carry the virus unknowingly, or showing mild cold-like symptoms, and then pass it on to someone else

We do not take these facts lightly and are doing what we can to ensure the lowest likelihood of passing the virus along in our studio.

We can assure you that we will get back to business as usual as soon as we can create standard operating procedures that we know will be carried out diligently by our amazing staff.

Stay home if you’re sick:

We encourage EVERYONE, students, teachers, and staff alike, to stay home if you have any cold/flu symptoms. Need to move your body? Listen to a live studio class from our podcast; we recently added a few classes!

Bring your own everything:

When you come to class, please bring your own mat, towels, and preferably blocks and straps if you MUST use them. Our teaching team will be modifying their instruction so props are not essential, AND we will still have props available from the front desk by request if you must borrow one. These props will be deep cleaned after every use, as will mats that are rented.

No touching!

We will be avoiding hands-on assists for the time being, and encourage students to use jazz hands and warm smiles in place of high fives and hugs.

Wash your hands!

Wash your hands before and after practice. Maybe even during! Why not? Can’t hurt! Wash for 20 seconds at a time and refrain from touching your face.

Lavender towels no more:

I know, I know. We are really resistant to making this change, but given the current climate, we cannot in good conscience deliver something from the instructor’s hands to your face and then ask our employees to handle the towels after they’ve been in your hands and near your eyes. If you can think of a workaround here, we are open to ideas… we know it just won’t be the same without the cold towel!

Speaking of towels…

For the safety of our employees, we are removing ALL towels from circulation at the studios:

  • Mat cleaning towels: You will not find mat cleaning towels in the studios. Please follow your yoga mats instructions on cleaning your mat at home.
  • Back to paper towels: Sorry environment, but we are switching to paper towels in the bathrooms until further notice. We encourage you to wash your hands often for 20 seconds at a time and refrain from touching your face.
  • Hand towel rentals: We are discontinuing the rental of hand towels until further notice, and in the meantime, we are offering 20% off our eQua hand towels AND you will have the option to purchase one of our regular rental white hand towels to keep for $3. AND, you might be surprised what happens if you don’t use a towel—read Becca Washer’s story on breaking up with her hand towel.
  • Mat towel rentals: Again, we are erring on the side of caution and will not rent mat towels. Try practicing without one, or purchase a new eQua mat towel at 20% off (at this time, we cannot sell used mat towels).

Our cleaning game is strong.

At 502PY, we pride ourselves on keeping things super clean, AND we are going to step up our cleaning game even more. We will use the additional staff time that would normally be used for laundry and rolling lavender towels to disinfect and deep clean ALL surfaces as often as possible.

Keep calm and wash your hands!

This is all pretty extreme, but we don’t want to take any chances, and we want to continue to be a space where we can practice together. We invite your questions and comments as we navigate this challenge together. Email your questions/comments/concerns to namaste@502poweryoga.com

Updated March 7, 2020